ixigo Launches ‘HELLO’, an AI-Powered Hotel Extranet to Transform Partner Operations

ixigo has unveiled HELLO (Hotel Extranet for Listing, Loading and Operations), a next-generation AI-powered platform aimed at empowering hotel partners with smarter tools for operations, inventory control, and pricing management. The launch marks a significant step in ixigo’s strategy to deepen its hotel supply ecosystem through technology-driven solutions.

Unified Platform for Smarter Hotel Management

HELLO offers accommodation partners a single, integrated interface to manage their hotel listings, room-level content, rates, and availability. Through a calendar-based inventory system, hotels can track occupancy in real time, upload images, update amenities, and manage room details with improved visibility and operational efficiency.

The platform is designed to simplify everyday hotel operations while ensuring partners maintain full control over their content and pricing.

Dynamic Pricing and Targeted Promotions

One of HELLO’s standout features is its support for dynamic pricing and promotional management. Hotel partners can easily create and deploy offers such as:

• Last-minute deals
• Early-bird discounts
• Targeted campaigns for specific customer segments

These tools are particularly effective for high-demand domestic markets and short booking windows, helping hotels improve conversion rates and maximise occupancy.

Strong Early Adoption by Leading Hotel Brands

HELLO has already seen adoption from several prominent hotel groups, including:

• Club Mahindra
• Zone by The Park Hotels
• Suba Hotels
• Clarks Hotels
• Treebo Hotels
• Udman Hotels
• Mastiff Hotels
• Lords Hotels & Resorts

The early onboarding of these brands highlights strong industry confidence in ixigo’s technology-first approach.

Leadership Perspective: Beyond Distribution

Commenting on the launch, Rajnish Kumar, Group Co-CEO, and Aloke Bajpai, Group CEO, ixigo, said that “Hotels is a strategic focus area for us, and we are steadily investing in building stronger supply and AI-enabled tools for our partners. With HELLO, we are moving beyond distribution to deliver deeper capabilities that give hotels greater control, transparency and speed in managing their business on our platform. As we expand supply through third-party integrations and direct partnerships, our focus remains on helping high-quality hotel partners grow demand more efficiently. HELLO is an important step towards creating a simpler, more performance-driven ecosystem for hotels while strengthening ixigo’s hotels business.”

As ixigo continues to expand its hotel supply through direct partnerships and third-party integrations, the company aims to help high-quality hotel partners drive demand more efficiently while building a more performance-driven ecosystem.

Enterprise-Grade Features for Secure Operations

In addition to pricing and inventory tools, HELLO also includes:

• Role-based access controls
• Secure login systems
• Payment tracking capabilities
• Integration with select channel managers for real-time rate and inventory synchronisation

These features ensure seamless coordination across teams while maintaining data security and operational accuracy.

A Step Forward for India’s Hotel Tech Ecosystem

With HELLO, ixigo reinforces its commitment to leveraging AI and automation to support India’s evolving hospitality sector. The platform is positioned to play a key role in helping hotels adapt to changing demand patterns, improve operational efficiency, and grow revenue in an increasingly competitive market.